Below are a few questions our customers most commonly ask. For more eFax questions, please visit our FAQ page.
Can I choose my fax number? Yes, with eFax you can choose your own local, toll free or international fax number. We offer fax numbers throughout the world. You can also easily transfer over your current or existing fax number to your eFax account.
Can I have more than one fax number? Yes, your eFax account allows you to have up to 10 fax numbers.
Is it possible to upgrade my plan? Yes, upgrade anytime by logging into your eFax account. Upgrade your account to send and receive more faxes, add fax numbers, or save money by switching to an annual plan.
What happens if I run out of monthly pages? Don’t worry, we’ll always send out your faxes. International send rates will vary by country, click here to view all.
Use eFax®’s international send rates menu to see the cost to send a fax to nearly any country of your choice. To send an international fax, you can fax by email, online.
These rates apply to fax pages that take less than 60 seconds to transmit, which covers approximately 90% of all fax pages. Faxes, regardless of size, that take longer than 60 seconds to transmit will be billed on a per-minute basis instead of per page. No special offers apply. Value Added Tax (VAT) may apply to all charges depending on your country of residence.
