The eFax Blog

It wasn’t that long ago that the idea of businesses going green or paperless seemed like a concept for only the most forward thinking of companies. In fact, many of these early adopters leveraged it by touting their green efforts in marketing and PR.

These days, the idea of companies going green isn’t necessarily headline-worthy. This could be misinterpreted that it was simply a passing fad. But nothing could be further from the truth. In fact, the reason these efforts aren’t reported as much in the news is because it has become an expected part of doing business.

Full story

Faxing and GDPR Compliance | eFax Corporate

May 22, 2018 - by eFax Corporate Team

Is your IT department meeting the compliance demands of the new EU General Data Protection Regulation (GDPR)?

On 25 May 2018 GDPR compliance came into effect and this new regulation means that many organisations are now being forced to change the way they collect, store, process, and protect the personally identifiable information (PII) of EU residents, regardless of the company’s physical location.

This includes, of course, PII transmitted by fax.

Full story

Relative to the many demands on today’s IT teams, spending capital, time and resources to maintain physical fax servers and infrastructure is not a high priority. But fax capability remains a business need because many established industries — such as legal, healthcare, financial services and manufacturing — are dependent on the security, reliability and process integration of their fax infrastructure.

Many of these organisations are facing some critical questions:

Full story

tax returns due now date

With the UK’s paper tax return deadline on October 31st fast approaching, many people and businesses find themselves scrambling to get their affairs together in order to ensure that they will be tax compliant for the coming financial year.

While millions of Britons wait until the very last minute to send their tax returns every deadline day, this is not a recommended course of action. The old adage says, “Fail to plan, plan to fail” with good reason; a record 870,000 people missed the midnight cut-off point for filing their tax returns in the year 2015.

One of the main reasons for people missing out on a tax return deadline is that many are not aware that they are required to submit self-assessed returns before a specific date. To allay such confusion, we have put together the most important points that you need to know.

Full story

5 Ways Your Business Can Benefit From The Cloud

September 28, 2017 - by eFax Team

If you're involved in the management of everyday office IT, or even if you're the end user, you'll be very familiar with the term 'the cloud' or 'cloud computing'. However, if you're not 100% certain as to what the term 'the cloud' actually means, you're not alone.

Research published by Citrix in 2012 confirmed that most Americans didn't understand what was meant by 'the cloud' and 51% believed that stormy weather would probably interfere with its functionality. As recently as 2016, Dan Phillips, CEO of CloudHealth Technologies told Fox Business that "possibly as little as 10%" of people today truly understand what it is. Need a little refresher? We're here to help!

Full story

Cloud Faxing for the Transport Industry | eFax Corporate

September 26, 2017 - by eFax Corporate Team
Delivery Driver Sitting In Van Using Digital Tablet

A mobile business by definition, the transportation industry has long pioneered the use of mobile technology. Ironically, transport companies regularly find themselves relying on a form of technology which is not renowned for its mobility: faxing.

If your haulage company is like the majority of logistics companies, your customers often require that operational documents are sent and received via fax.

Full story

Security Threats to the Real Estate Industry | eFax Corporate

September 19, 2017 - by eFax Corporate Team
Real-Estate Agent Talking With Client

The real estate industry is particularly susceptible to security breaches and hacking. And without the right security protocols and protected communication methods in place, a real estate agent’s clients’ personal information could be breached by unauthorised personnel either intentionally or unintentionally.

Real estate companies need to make sure that their communication systems are compliant with industry regulations as well as in line with security and privacy best practices.

Full story

Finance fax calculator

If you work in the financial sector and your responsibilities extend to your company’s IT operations, your colleagues probably ensure that you are kept up-to-date on their latest challenges with the company fax machine.

Here we explore the merits and pitfalls of fax and why cloud faxing is the go-to alternative for the finance industry.

Full story

Fax Comparison.jpg

The Future of Faxing

Once a trusted and much-used piece of office equipment, the traditional fax machine has seen its revered position, as one of the most important office tools, change considerably in the last decade. Today, office workers only need a laptop and a smart phone to do business. Whether they’re in the office or on the road, they’re always business-ready.

Previously, fax machines were the only tools available to people when they needed to instantly send information and important documents across different locations. During the 70s, 80s and 90s, fax played a pivotal role in business communication and the transferal of information.

Full story

Pharmacist writing perscription

If you’re involved in a pharmacy business, now is the time to assess the suitability of your pharmacy’s hardware and IT equipment and how it stands up to today’s internal and external data security threats.

Under the NHS Act, the Health and Social Care Act, the Data Protection Act and the Human Rights Act, it is the responsibility of healthcare organisations, including pharmacies, to prioritise the safeguarding of protected health information (PHI).

Operating in an industry that is still highly reliant on paper, pharmacies are particularly vulnerable to these threats. In terms of hardware and IT, the traditional fax is a perfect example of a widely used legacy technology that is placing patient data at risk.

Full story

Lawyer Business Man Working With Paperwork On His Desk

Imagine the following scenario; a young lawyer needs to send the court some important documents that are critical to her case. However, there’s a problem; the court clerk only accepts documents by fax and the lawyer, due to a paper jam, doesn’t get the fax sent in time. Her inability to satisfy the administrative rules have potentially put her case in jeopardy.

Full story


When it comes to communicating within the legal and business industries, faxing is still the preferred method of communication.

Despite being perceived as an outdated medium, fax has stood the test of time and is used by many industries as their primary means of data transferal. The reason for this is because of fax’s undeniable security and reliability, as well as its elevated status as one of the most legally binding communication tools available today.

In many different industries, but particularly in the legal sector, fax is the most-used medium of communication. In both business and legal circles, many documents still have to be printed and managed in hard copy. This is especially true for contracts, which require an authorised signature or company stamp in order for them to be deemed valid.

Full story

VOIP Headset On Computer Keyboard

As the world’s leading cloud faxing service for small, medium and large organisations, we receive many enquiries about our online service. And some of the most commonly asked questions are regarding concerns with faxing over VoIP.

Businesses that have made the switch to a VoIP infrastructure often wonder if they will continue to send and receive faxes reliably. And while technically it is possible to fax over VoIP, it’s not without its fair share of problems.

A Word of Caution

VoIP faxing is an undependable method of communication and often falls flat in terms of reliability and efficiency. Your messages may go undelivered, especially with longer documents of more than a couple of pages.

Full story

email internet fax icons

When we think about sending emails, we envision a high tech and complex communications system which doesn’t leave a physical trace. This modern day means of sending messages, the natural progression of traditional letter sending, would beggar belief to those who worked in the business world only a single generation ago, such a game changer that it is.

With no need for paper, ink, toner or printers, receiving an email is a far cry from what business people had to go through when sending and receiving messages via email’s paper-based ancestors. By contrast, what typically comes to mind when thinking about sending faxes is quite the opposite of the streamlined and efficient process that is sending a simple email message. Here, we stereotypically think of a slow and laborious process, involving all sorts of time, labour and physical resources.

Full story

smartphone worldwide connectivity cloud

From reading our most recent blog post, “How Cloud Faxing Works”, you should have a fairly good understanding of, not only, how cloud faxing can work for your company, but also of the technical rationale behind it. eFax Corporate offers businesses a wide range of flexible fax solutions and add-ons that will positively impact your company’s overall communication processes.

For now, let’s focus on the types of practical solutions eFax Corporate can offer your business and how you and your employees can seamlessly integrate cloud-based faxing into your day-to-day workflow, in addition to sending and receiving faxes through your office email accounts.

Full story

How Cloud Faxing Works | eFax Corporate

June 29, 2017 - by eFax Corporate Team
Cloud Faxing

For many organisations, cloud-based fax services are a fairly vague concept. Terms such as “internet fax”, “fax via email,” “online faxing” and “the cloud” often appear online, but what many companies don’t realise and fully comprehend is the technical rationale behind online faxing.

In the broadest sense of the term, cloud faxing allows users to send and receive documents through an email program or web portal, without the need for any on-premises hardware or software. Given that email is one of the most familiar tools used in worldwide offices today, moving business operations toward cloud-based faxing services allows a company to seamlessly integrate online internet faxing into an existing email communication thread.

Full story

Businessman hand selecting cloud security concept

One of the many benefits of working with eFax Corporate is the level of security and data protection that we offer. For those involved with sensitive or highly confidential information, a secure communications network is vital, particularly for the legal, finance and medical industries.

But what many businesses don’t realise is that the level of protection a cloud faxing service offers can vary depending on the type of encryption that is employed.

Full story

Paperless Faxing for Healthcare and NHS | eFax Corporate

June 8, 2017 - by eFax Corporate Team
Health care doctor working with computer

Healthcare professionals will be all too familiar with the data security procedures involved in patient confidentiality, but your office’s technical equipment may unintentionally putting your organisation at risk.

Healthcare Faxing Regulations

Patient information and confidentiality is strictly protected under the NHS Act, the Health and Social Care Act, the Data Protection Act and the Human Rights Act. While once an office stalwart, your fax machine can leave highly-confidential patient data at risk of being accessed, lost, or stolen by unintended parties.

Full story
MPF - multifunction printer
Faxing is still necessary for millions of businesses, even in our modern, Internet era. Industries like healthcare, legal, real estate, financial services and manufacturing all rely on faxing, sometimes every day, to operate their businesses.

In addition, multi-function printers (MFPs) are still widely used across the country. In fact, IDC, a research organisation, stated that as recently as 2014, 17 million MFPs were sold annually. This bodes well for many businesses, as MFPs are the perfect alternative to using a fax machine if you need to send a paper fax, but have already transitioned your business to cloud faxing.

A common question we receive at eFax Corporate is: “How can I send a paper fax if we use cloud faxing and have eliminated our fax machines?” The answer is simple: Use your MFP.

Full story

How to Send a Fax By Email | eFax Corporate  

May 11, 2017 - by eFax Corporate Team
online business faxing via tablet

IT Managers and CIOs (Chief Information Officers) often come to us looking to find a solution to their faxing problems. Many organisations’ high volume of faxing can add an extra layer of expense to a company’s already growing office costs.

The obvious solution to such problems is to migrate your business’s fax infrastructure to a cloud-based faxing solution. And while most companies know this is entirely possible, either by sending or receiving faxes by email, a web-interface or mobile application, they ‘re often not aware of what the process looks like.

Full story

Is It Time to Retire Your Fax Server? | eFax Corporate

Apr 27, 2017 - by eFax Corporate Team
business server hardware maintenance

For many years, IT departments around the world used in-house fax servers to help centralise their respective companies’ day-to-day faxing schedules in terms of both management and general monitoring, as well as data security. At the time, this type of system was considered to be high-end in terms of technology. However, as time moves on and technology becomes increasingly advanced, there are signs that this type of fax server architecture is becoming increasingly outdated and less efficient when compared to more modern systems.

Full story
smiling woman talking on the phone in her home office

Communication is one of the most important areas that every business needs to pay special attention to, irrespective of their size. With the ever-increasing need to send and receive faxes, the installation and maintenance of fax equipment can prove to be costly for any business across the United Kingdom. 

However, one of the easiest ways to overcome these problems is to switch to an online service. By replacing your office’s dedicated phone line, machine and array of supplies with a web fax service, you can instantly save your business thousands of pounds. Internet faxing is your ideal communication’s solution and additionally it’s one of the easiest ways to save on office costs.

Full story
hand touching tablet

Bulky, expensive and fixed in one place are often the terms used to describe the fax equipment of the not-so-distant past. Almost half a century after the first “modern” fax apparatus was introduced, the humble machine has undergone a complete overhaul.

Today the fax machine has evolved to cater to a more mobile and decentralised business landscape. Thanks to technology, faxing has now become portable  and accessible on all modern smartphones!

Full story

How Faxing Has Stood the Test of Time

Feb 16, 2017 - by eFax Team
smiling team in conference room using cloud technology

In an era of highly advanced business communications, proven by the numerous innovations that emerged in recent years, it would be easy to assume that faxing will soon be extinct. 

However, while modernization has indeed made different forms of communication obsolete in the past, faxing still holds a distinct place in business, especially with companies based in the medical, financial or legal industry.

Full story
women working on laptop and phone

From Land's End to John o' Groats, businesses up and down the country rely on efficient and easy-to-use communication systems. Whether it’s email, phone or fax, your communication solution needs to fit your business’s needs. An integral part of how your company functions, no business can survive without a solid communication’s plan. 

And whilst 100% essential, a decent communication network can be a huge expense for organisations to bear. Luckily, eFax offers an easy way to keep your overhead costs down, while still enjoying top-quality communications tool and by subscribing to an online faxing service you’ll significantly reduce your expenses.

Full story

Go Paperless with Online Faxing

Jan 19, 2017 - by eFax Team
man with laptop and tablet

Traditional fax machines do a great job of sending and receiving faxes, however it can prove to be a costly piece of office equipment to run in the long-term.

Our figures, based on your calculated average usage over the course of one year, show that a single fax machine can cost more than £600 a year to keep running.

The £600 sum includes the one-off costs of buying the hardware, as well as line installation, rental, ribbons and electricity and this is all before factoring in the cost of general maintenance and depreciation over time. Not to mention that the mountains of paper, storage space, filing systems and extra manpower required can all prove to be even costlier than expected.

Full story
man with computer and phone in hand

Business owners across the country are always in search of ways to reduce their mounting communication costs. While phone lines and mobiles are essential for your business, one of the most expensive areas when it comes to communication is fax.

One of the first expenses you’ll encounter when using a traditional machine is the initial installation cost. Calling out a technician to get your machine up and running can make a significant dent in your communication budget and that’s before you even get started.

Full story