Go to the “Account Details” section on the top navigation.
Click on the “Billing” tab - here you will find the “Cancel My Account” link.
You must contact us by chat, phone +00 353 1 656 4909, or email to cancel if you have an annual plan, multiple fax numbers, or an outstanding balance. For your security, you will need your eFax number and the last four digits of your
card on file to verify your account before canceling.
If you purchased eFax through iTunes, click here for online cancel instructions.
Have additional questions or concerns?
Call us at +00 353 1 656 4909.
International Send Rates
Use eFax®’s international send rates menu to see the cost to send a fax to nearly any country of your choice. To send an international fax, you can fax by email, online.
These rates apply to fax pages that take less than 60 seconds to transmit, which covers approximately 90% of all fax pages. Faxes, regardless of size, that take longer than 60 seconds to transmit will be billed on a per-minute basis instead of per page. No special offers apply. Value Added Tax (VAT) may apply to all charges depending on your country of residence.
* Free trial must be cancelled within 14 Days to avoid fees. **The Free 14 Day Trial includes a credit for sending up to 200 fax pages and receiving up to 200 pages. The number of free send pages will vary based on the send rate to a given destination.